FAQ
Frequently Asked Questions 👕
Got questions? We've got answers! Here's everything you need to know before shopping with us.
📦 Orders & Shipping
Q: Where do you ship from?
We work with trusted print partners to bring you quality tees at great prices. Because of this, please allow a little extra time for your order to travel to you — good things are worth the wait! 👕
Q: How long will my order take to arrive?
Since every tee is made-to-order, orders typically arrive within 3–9 business days after you place your order. This can run a little longer during holidays or high-demand periods. We'll send you tracking information as soon as your order ships, so you can follow along every step of the way.
Q: Do you ship internationally?
Yes! We currently ship to customers across the United States and the United Kingdom.
Q: Can I track my order?
Absolutely! Once your order ships, you'll receive a tracking number via email so you can watch it make its way to you.
👕 Products & Sizing
Q: How do your tees fit?
Our tees are designed for everyday comfort — check the size chart on each product page for exact measurements, since fits can vary slightly by style.
Q: What are your tees made of?
We use soft, breathable, high-quality fabrics chosen for comfort and durability, so your favorite tee stays your favorite tee, wash after wash.
Q: Can I customize a design?
Yes! Select styles let you add your own text, name, or design — perfect for a shirt that's truly yours.
💳 Payments
Q: What payment methods do you accept?
We accept all major credit/debit cards and other secure payment options available at checkout.
Q: Is my payment information secure?
100%. Our checkout is fully encrypted and secure, so you can shop worry-free.
🔄 Returns & Refunds
Q: What is your return policy?
If something isn't right, we want to make it right. Please reach out to us within 19 days of delivery, and we'll guide you through the return or exchange process.
Q: My item arrived damaged or wrong — what do I do?
Oh no! We're so sorry. Just email us with a photo of the item and your order number, and we'll sort it out quickly — a replacement or refund, whichever works best for you.
Q: How long do refunds take?
Once your return is received and approved, refunds are typically processed within 30 business days.
💬 Still Have Questions?
We're just a message away! Reach out to us anytime at wagglynook@gmail.com, and we'll get back to you as soon as we can. 👕💛